Question 1

Will my pricing go up?

Accepted Answer

No. The founding rate for Pro is a rate lock, not a sale. Whatever price you sign up at today is the price you keep for as long as you keep the account. Period.

Question 2

What does the founding rate lock mean?

Accepted Answer

Exactly what it sounds like. Sign up for Pro at the founding rate before December 31, 2026 and that stays your rate for as long as you keep the account. We may raise prices for new customers later, but founding rate holders are immune.

Question 3

Can I change plans later?

Accepted Answer

Yes, upgrade or downgrade anytime. If you go from Personal to Business, your profile and reviews migrate over automatically.

Question 4

Is there a free trial?

Accepted Answer

Your page: free forever.
Pro: $7.49 a month, with 7 days free to try. That price is yours while you keep the account if you join by 31 Dec 2026.
Business: $1 your first month, then $25 a month. Business covers you. Add team members for $25 each.

Question 5

I started in the phone app. Is it different?

Accepted Answer

Your free page works the same in the app. A business you start in the app stays private until you finish its set-up in a browser at RaveRep.com. If your account already has a 14-day Business trial with no card, you keep it.

Question 6

I was invited by a partner. Where is my offer?

Accepted Answer

Your invite comes with its own offer, and it is waiting for you at RaveRep.com/offer.

Question 7

Can I get my money back?

Accepted Answer

Yes! Our terms say it plainly: "30-day money-back guarantee on every paid plan. A refund ends the paid features it bought."

Question 8

Do the people on my seats get the paid personal features?

Accepted Answer

Yes! Every Business seat carries the complete paid Personal feature set: video raves, themes, analytics, CRM and bookings on their own page. It's paid at the business level, not per person.

Question 9

Is there a contract?

Accepted Answer

No annual contracts on any plan. Monthly billing by default, and you can cancel anytime.

Question 10

What if I have a team of 8?

Accepted Answer

One Business plan covers it. Business covers you. Add team members for $25 each, so a team of 8 is Business plus seven seats. You get a manager view, leaderboards and a training library, and every seat carries the full paid Personal feature set. There's no separate team plan to choose between.

Question 11

Can I cancel anytime?

Accepted Answer

Yes. No fees, no friction. Your profile stays live on Free if you downgrade from a paid plan. Reviews are yours forever. We never delete them.

Question 12

Do you offer non-profit or education discounts?

Accepted Answer

Yes! Registered 501(c)(3) non-profits and accredited educational institutions get 30% off any tier. Email us to set it up.